There are several drivers which influence companies to invest in ERPs. Broadly speaking the benefits can be classified into three groups:
Improve
business process, accurate and timely information
Management Information System
Customer focused
Drilling down the three groups the other driving factors are:
Seamless integration of
all major business processes
Improves management of inquiries/orders
Replaces legacy system
Improves interactions and communications with internal and external customers
Quick information retrieval
Improves Management Information System
The Features which differentiate ERPs from other low end accounting software are:
Integration
Consolidation
Process Automation capability
Reliability and security features
Retrieval options
Multi organization